Preview files on Jira Cloud

Learn how to preview files on Jira. No downloads and re-uploads are required.

About the preview

On this page, we'll cover the different ways to preview your files on Jira using the Team Files app, expanding the topics presented on the page about the file manager.

With the Team Files app, you can preview files on the file manager and on issues you attached files and folders. You can preview the most common Office document formats, PDF documents, and popular image formats.

This way, it's easy to use your Jira issues as your one source of truth, with content always accessible and updated.

Preview files on the file manager

  1. Preview click area

  2. Edit button

  3. Context menu

  4. Attach to issue

  5. Download file

  6. Rename file

  7. Open in [Storage]

  8. Delete file

When using the File Manager, you can preview your files' content by clicking the icon or name of the file you want with the full-screen preview. The options available vary slightly depending on the kind of file.

Documents preview in full-screen

  1. Return to the file manager 

  2. Document information

  3. Enter edit mode

  4. Download

  5. Open in [Storage]

PDF documents preview in full-screen

  1. Return to the file manager 

  2. Document information

  3. Download

  4. Open in [Storage]

  5. Toggle sidebar with document outline

  6. Zoom controls

Images preview in full-screen

  1. Return to the file manager 

  2. Document information

  3. Download

  4. Open in [Storage]

  5. Zoom controls

Preview files and folders on your issues

Using the Team Files app, you can attach files and folders to your Jira issues and then preview their content, edit documents and browse folders.

  1. Disclosure button 

  2. Document info

  3. Edit document

  4. Download

  5. Open in [Storage]

The full-screen preview for the files attached works the same way as described for the file manager. Click the icon or name of the file (2) you want to open the preview.

Another option exclusive to the preview in issues is to view the content inline without hiding your issue page. By default, every attached file and folder display in a collapsed view to save screen space. You can expand each file by clicking the disclosure button (1) on the left to preview its content.

You can expand attached folders the same way, so you can easily see its content and even navigate sub-folders. You can also preview the files' contents inside the attached folder by clicking the name to open the full-screen preview.

Upload a file to an attached folder

When you have an attached folder on your issue, you can drag and drop a file from a local folder to upload it there. Doing this will save the file in the storage place containing the connected folder, helping you build your single source of truth.

Depending on the file's size, your file can take a few moments to become available in the app.

Supported file formats for preview

  • Images: GIF, JPG, JPEG, and PNG

  • PDF documents (including password protected files) 

  • Microsoft Office documents: DOC, DOCX, DOCM, XLS, XLSX, XLSM, XLSB, PPT, PPTX, PPTM, PPS, PPSX and PPSM

  • Microsoft Office templates: DOT, DOTX, DOTM, POT, POTX, and POTM

  • Microsoft Visio files: VDW, VSD and VSDX

  • Open Office documents: ODT, ODS, and ODP

  • Google documents, sheets, and slides

  • Rich text documents (RTF)

  • Videos1: MP4, MOV, and WEBM2

1 FTP servers don’t support video preview.

2 Partial support for WEBM, some browsers like Safari don’t support it.

Preview of unsupported files

  1. Return to the file manager 

  2. Document information

  3. Download

  4. Open in [Storage]

The Team Files app can preview many popular file types, but not all of them. When you try to preview a file type not specified above, the preview window will open with the message "No preview available" and a "Download" button so that you can open it with your desktop apps.

Wrap up 

That's all on previewing files. Did you know you can also edit documents attached to your issues? Or create new documents on the file manager

If you still have questions about any of the topics covered on this page, visit our support portal and send us your questions. Our team is always happy to help.

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