The Team Files app needs access to an external URL to work correctly. If your server has restrictive configurations, you’ll need to add the following URL to the whitelist:
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https://confluence.teamfiles.app |
This is essential to enable the Microsoft 365 Web apps, allowing you to preview and edit documents in Confluence Data Center / Server with the Team Files app.
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If your server is configured to have limited access to external URLs, you’ll need to add the Team Files
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URL to the
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allowlist.
Add to your firewall’s allowlist
To add a the Team Files URL to the whitelistallowlist:
Open the “Administration” menu (cogwheel icon on the top right corner);
Select “General Configuration”;
Click “Whitelist” from the sidebar (in the Users & Security section);
Enter the URL “XXX“ in the Expression field;
Choose “xxx” in the Type of expression dropdown;
Choose Allow Incoming (needed?).
Choose Add.
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your data center / server’s or network’s management setup;
Go to the firewall configuration;
Add
https://confluence.teamfiles.app
to the allowlist.