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Administrators can adjust how the Team Files app works to meet your team's needs and comply with company policies. 

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As the name implies, these settings are only visible by users with Administrator privileges. All the settings on this page are accessible by entering the “Apps” section on Jira settings and then clicking on the "Team Files Settings" link on the sidebar.

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Allowed storage places

By default, users can connect folders from all the storage places supported by the Team Files app.

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Disable a storage place for all users

  1. Click the "Places" tab on the Team Files settings page.

  2. Click the switch on the storage places you want to disable.

  3. The switch changes to the off position to indicate the storage place was disabled, and users can no longer connect folders from that storage place.

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Changes to these settings save automatically and apply immediately.

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Re-enable a storage place for all users

  1. Click the "Places" tab on the Team Files settings page.

  2. Click the switch on the disabled storage place you want to re-enable.

  3. The switch changes to the on position to indicate the storage place is enabled, and users can connect folders from that storage place again.

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Changes to these settings save automatically and apply immediately.

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Keep in mind that this option requires users to sign in to each connected folder to view and edit the files , so the correct permissions are applied to each user. Learn more

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Applying "Require Authentication"

  1. Click the "Authentication" tab on the Team Files settings page.

  2. Click the toggle to turn on the option.

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Changing this setting saves automatically and applies immediately.

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Deactivating "Require Authentication

  1. Click the "Authentication" tab on the Team Files settings page.

  2. Click the toggle to turn off the option.

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Changing this setting saves automatically and applies immediately.

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Attachments

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layout options

By default, the files and folders attached to Jira issues use a regular header and appear in the collapsed view to use less space on the screen. It's It’s easy to preview the file by clicking the arrow to open the expanded view, which uses the width of the page and is 464px tall by default.

However, an Admin can change the default to the expanded view so that the preview is immediately visible. 

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Select the default way to display the attached documents and folders on your issues

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Click the "Preview" tab on the Team Files settings page

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The Admin can set different defaults that apply to new issues.

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Attachment header

Select the default size for the header of attachments:

  • Regular: The standard size for the header of attached files and folders. It shows a big icon and additional details;

  • Compact: Uses a smaller icon and only shows the name of the file or folder;

  • Hidden for files: Completely hides the header for files and forces the expanded preview option. Moving the mouse over the file will show a compact header.

Preview height

Select the default height for the preview:

  • Regular: The standard height for previews (464px);

  • Custom: Define a value for the height of the preview area.

Preview default visibility

Select the default behavior for the preview:

  • Collapsed: The standard option that hides the preview;

  • Expanded: Automatically shows the preview of files and folders. This option is required when selecting the “Hidden for files” header.

Info

Changes to these settings save automatically and apply immediately.

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Jira Native Attachments

By default, users can preview and edit Jira Native Attachments (ie. files attached directly to the issue using Jira’s attachment option) with Team Files. You can turn this off in the Admin settings if needed.

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Disable Jira Native Attachments

  1. Select the “Jira Native Attachments” option in the Team Files Admin Settings;

  2. Click the toggle to turn off the option.

Enable Jira Native Attachments

  1. Select the “Jira Native Attachments” option in the Team Files Admin Settings;

  2. Click the toggle to turn on the option.

Info

Changes to these settings save automatically and apply immediately.

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Allowed projects

By default, the The Team Files app is available to can be used on all projects by default. It’s accessible with a link on the project sidebar and a button on the issues to attach files and folders.

However, an Admin can specify which Jira projects can use the Team Files app. When The file manager and the attach button are hidden when a project doesn’t have permission to use the app, the file manager and the attach button are hidden.

In the "Projects" tab, you can see the current settings. There are three main options that you can select from the drop-down menu: 

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Allowed users and groups

By default, all users and groups can use the Team Files app can be used by all users and groups. It’s accessible with a link on the project sidebar and as a macro on pages to attach files and folders.

However, an Admin can specify which users and groups can use the Team Files app. When someone doesn’t have permission to use the app, the file manager and the macro are blocked for them.

In You can see the current settings in the "Users & Groups" tab, you can see the current settings. There are three main options that you can select from the drop-down menu: 

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On this page, you learned about all the Admin settings available at the moment. As we introduce new features, weWe'll also add more Admin settings as needed as we introduce new features

If you still have questions or require other global settings, visit our support portal to send us your questions or feature requests. Our team is always happy to help.