Permissions on Jira Cloud

Learn how to set permissions for connected folders.

About permissions

You can set different permissions to the connected folders to tailor the app experience to your team's needs. You can decide if other people can view the folders you connect or not and if they can edit the content or download files. You'll feel right at home if you are familiar with Jira's permissions for issues.

Setting folder permissions

You can set permissions when connecting a folder in the "Permissions" tab or from the File Manager at any moment by clicking the lock icon.

In the "Permissions" tab, you can see the current settings and how they affect your connected folder. 

There are three main options that you can select from the drop-down menu: 

Option 1: Anyone can view and edit (default option)

It is the default option and means everyone with access to the Jira Project can view and edit the connected folder's content.

Option 2: Editing restricted

Everyone can view the folder and its content, but only the person who attached the folder (the owner) can edit them. The owner can also grant permission to download files or edit documents to specific people, groups, and roles. 

Option 3: Viewing and editing restricted

Everyone has no access to the folder; only the owner can view the folder and edit the content. Only people, groups, or roles added by the owner will have permission to view the folder or edit its content.

Granting permissions to specific people, groups, and roles

  1. Select the "Editing restricted" or "Viewing and editing restricted" option from the combo box. New fields appear, and a list of the current permissions shows what "Everyone" and the owner can do with the folder:

  2. Click the input box to start typing a name, group, or role, or select one directly from the menu.

  3. Select the permissions to grant (only download or edit, that includes download).

  4. Click the "Add" button.

The list will update to include the new addition. You can add as many entries as you need and click the "Connect" button (when connecting a folder) or the "Apply" button (when editing permissions).

Updating permissions

Changing any person's permissions, group, or role in the permissions modal is possible. The connected folder owner can change the permissions anytime, returning to the permissions modal. The owner can add more people and groups or revoke granted permissions by clicking the "Remove" button.

How permissions work

Please keep in mind that permissions are additive. If a person can only view a folder as an individual and is part of a group that can edit, this person will be able to edit the folder, as Team Files combines all the permissions.

Files and folders attached to issues will only be visible to people with appropriate permission for the folder.

When you use the app to attach files and folders to an issue, Team Files uses the connected folder's permissions at that moment. If you change the folder's permissions, the macro's attachments will not get the updated permissions. If you need them to use the new permissions, you'll need to attach them again. 

Permissions override

The Team Files app simplifies access to shared content by default, favoring ease of use with simplified permissions. This default overrides file permissions set in SharePoint, OneDrive, Box, Dropbox, Google Drive, Egnyte, and FTP Servers for folders connected to Confluence. The original storages are unchanged and keep the permissions set.

Admins can require users to authenticate with an account with access to the connected folders to respect the set permissions in the storage. Use "Require authentication" in conjunction with folder permissions to better control how files are shared, viewed, and edited.

Wrap up

Now you know how to set permissions for your connected folders to your issues and make changes to your macros. Don't forget you can connect more folders from the file manager.

If you still have questions about attaching files and folders to your issues, visit our support portal and send us your questions. Our team is always happy to help.


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